Hotel Supervisor at Royal Tughimbe Hotel
Location: Mbeya
About Royal Tughimbe Hotel
Set in Mbeya, 200 m from Shoppers Choice (Supermarket), ROYAL TUGHIMBE HOTEL has a restaurant, a bar and a shared lounge. The accommodation offers a 24-hour front desk, room service and organising tours for guests.
All guest rooms come with air conditioning, a flat-screen TV with satellite channels, an oven, a kettle, a shower, free toiletries and a desk. At the hotel the rooms are equipped with a wardrobe and a private bathroom.
Buffet and Full English/Irish breakfast options are available every morning at ROYAL TUGHIMBE HOTEL.
Hotel Supervisor at Royal Tughimbe Hotel
Description
- Ensuring that the hotel is well-maintained by scheduling repairs and maintenance as needed
- Coordinating with other departments such as human resources or marketing to streamline operations
- Reviewing guest complaints, concerns, or issues in order to make decisions about how to best respond to them
- Managing the daily operations of the hotel including, training, scheduling, and supervising staff members
- Ensuring that guests are satisfied with their experience at the hotel through regular contact with customers
- Overseeing the financial operations of the hotel such as revenue management and labor costs
- Assigning rooms to guests based on availability or preferences as indicated in reservations
- Supervising the activities of employees on the front desk to ensure that they are greeting guests in a friendly manner and answering any questions they may have regarding hotel policies or services provided
- Ensuring that all guests are safe and secure while staying at the hotel
- Make sure that all the supply, purchases, stock are well supervised, checked on a daily basis
Requirements
Education:
- Hotel supervisors are typically required to have at least a diploma or Degree in
- Management/business management
- Well Trained & Experience in Hotel Management
- 2-5 Years experience in Hotel managemnt
Apply via: hr.employ.tughimbehotel@gmail.com
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