NMB Bank Customer Service Number And Other Contacts

• Loss of ATM card
• Unauthorized access
• Cash not dispensed at NMB ATM,
• NMB mobile failed transactions or PIN related issues

Call toll-free 0800 002 002or hudumakwawateja@nmbbank.co.tz or visit the nearest NMB Branch

• In case other bank customer transacts at NMB ATM and the transaction fails

Please report incidence to beneficiary bank

• In case other bank customer transacts at NMB ATM and the transaction fails

Please report incidence to beneficiary bank

• How do I find an ATM, Branch or Wakala in my area?

Click/tap here

• How do I change the PIN for ATM card?

Visit any nearest ATM and insert the card in the machine, enter current PIN, select other services then go to change password.

• Wrong Transfers
• Loss of mobile phone connected to NMB Mobile services.
• Failed transactions
• PIN related issues
• Suspicious sms alerts

Call toll-free 0800 002 002 or call your mobile operator to block the transaction.

• How do I change NMB Mobile PIN?

Dial *150*66#, enter your current PIN, select ‘Other Services’ then follow instructions.

• How can I check my balance via NMB mobile?

Dial *150*66#, enter your PIN and then select ‘Balance Inquiry’.

• Failed online transaction Failed purchase via POS
• Unauthorized access

Write to tuambie@nmbbank.co.tzor hudumakwawateja@nmbbank.co.tz

• NMB wakala failed transactions and not satisfied with the service given by Wakala

Write hudumakwawateja@nmbbank.co.tz

• What is NMB Swift code?

NMIBTZTZ