NMB Bank Customer Service Number And Other Contacts

I need help with the following below:-

ATM

  • Loss of ATM card
  • Unauthorized access
  • Cash not dispensed at NMB ATM,
  • NMB mobile failed transactions or PIN related issues

Call toll-free 0800 002 002or hudumakwawateja@nmbbank.co.tz or visit the nearest NMB Branch


  • In case other bank customer transacts at NMB ATM and the transaction fails

Please report incidence to beneficiary bank


  • In case other bank customer transacts at NMB ATM and the transaction fails

Please report incidence to beneficiary bank


  • How do I find an ATM, Branch or Wakala in my area?

Click/tap here


  • How do I change the PIN for ATM card?

Visit any nearest ATM and insert the card in the machine, enter current PIN, select other services then go to change password.

I need help with

NMB Mobile

  • Wrong Transfers
  • Loss of mobile phone connected to NMB Mobile services.
  • Failed transactions
  • PIN related issues
  • Suspicious sms alerts

Call toll-free 0800 002 002 or call your mobile operator to block the transaction.


  • How do I change NMB Mobile PIN?

Dial *150*66#, enter your current PIN, select ‘Other Services’ then follow instructions.


  • How can I check my balance via NMB mobile?

Dial *150*66#, enter your PIN and then select ‘Balance Inquiry’.

I need help with

Mastercard

  • Failed online transaction Failed purchase via POS
  • Unauthorized access

Write to tuambie@nmbbank.co.tzor hudumakwawateja@nmbbank.co.tz

Other

  • NMB wakala failed transactions and not satisfied with the service given by Wakala

Write hudumakwawateja@nmbbank.co.tz


  • What is NMB Swift code?

NMIBTZTZ

Uniportal Tz
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