Relationship Manager; Government Banking at CRDB Bank 

Relationship Manager; Government Banking at CRDB Bank

Reporting line- Senior Manager; Local Government

Job Summary

To drive the Government business portfolio both in volume and value through building a positive relationship with the Government and its stakeholders within Zanzibar (Unguja and Pemba) by generating/identifying new business opportunities/avenues for the Bank.

Key responsibilities:

  • Grow unit’s profitability through effective development of new business opportunities with 50 – 75% of time dedicated to calling and potential customers to identify business needs and corresponding sales opportunities bank-wide.
  • Work closely with Branches to understand Government Financial needs and recommend/share with HQ departments to develop solutions.
  • Prepare and deliver formal presentations to customers and potential customers.
  • Support the development of long-term Government business retention plans.
  • Prepare key business periodical reports to both internal and external stakeholders.
  • Provide professional financial advisory services to Government accounting officers and other stakeholders within Zanzibar.
  • Resolve customer complaints quickly and effectively.
  • Perform quarterly analysis of Government deposit trends and share analysis with recommendations to team leader.
  • Forward upselling and cross-selling opportunities to the responsible unit within the Bank.
  • Perform market analysis to gain a solid knowledge of competitors.

 

Experience, Knowledge and Skills Requirements

  • Bachelor’s Degree in Business Administration, Account, Finance or any other equivalent and relevant qualification from an accredited institution.
  • Minimum of 3 years experience in Sales and deposit mobilisation.
  • Understanding of Zanzibar Government structure and administrative levels.
  • In-depth knowledge of Bank products, services and delivery channels.
  • Selling and Negotiation Skills.
  • Strong analytical and problem-solving skills.
  • Relationship Management skills.

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