Operations Manager At Rigor International.
Rigor International on behalf of its client is looking for an Operations Manager.
Job Brief:
- Coordinate and oversee our organization’s operations.
- Implement the right processes and practices across the organization.
- Mentoring and motivating the team reach optimal performance levels
- Find ways to increase customer experience whilst implementing best practices
Responsibilities
- Ensure all operations are carried on in an appropriate, cost-effective way
- Grow the efficiency of organizational processes and procedures to enhance and sustain the organization’s internal capacity
- Perform quality controls and monitor the attainment of KPIs
- Train and supervise staff
- Find ways to increase quality of customer service
- Ensure all operational activities are done on time and within a defined budget
- Maintain constant communication with management, staff, and vendors to ensure proper operations of the organization
- Work closely with department heads to make sure organization’s processes remain legally compliant
- Oversee materials and inventory management
- Conduct budget reviews and report cost plans to management
Skills and Qualifications
- Proven work experience as Operations Manager or similar role
- 2+ years’ proven experience in an operations/ management/ supervisory position
- Experience budgeting and forecasting
- Familiarity with business and financial principles
- Excellent communication skills
- Leadership ability
- Outstanding organizational skills
- Degree/ Advanced Diploma in Business, Administration, Operations Management or related field
- Background in hospitality is an added advantage
RECOMMENDED.
Preferred Qualifications
- Excellent ability to delegate responsibilities while maintaining control of operations and customer service
- Fluent in English and Swahili: Both spoken and written.
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Working knowledge in QuickBooks will be an added advantage
- A team leader and player with great interpersonal skills.
- Strong sense of responsibility.
Application Instruction
Candidates to send their CV before September 16th 2021.
Job tittle should be on the subject line.
Only qualified candidates will be contacted.
